Maintaining Your Trust and Confidence
Maintaining your trust and confidence is among our highest priorities. We recognize that protecting the privacy and security of our customers is an important responsibility. That’s why we at Old Mission Investment Company, LLC want you to understand how we protect your privacy when we collect and use information about you, and the steps that we take to safeguard that information.
The Privacy Policy of Old Mission Investment Company, LLC
Old Mission Investment Company, LLC has adopted this policy with recognition that protecting the privacy and security of the personal information we obtain about our customers is an important responsibility. We also know that you expect us to service you in an accurate and efficient manner. To do so, we must collect and maintain certain personal information about you. We want you to know what information we collect and how we use and safeguard that information.
What Information We Collect
We collect certain nonpublic personal identifying information about you (such as your name, address, social security number, etc.) from information that you provide on applications or other forms as well as communications (electronic, telephone, written or in person) with you or your authorized representatives (such as your attorney, accountant, etc.). We also collect information about your brokerage accounts and transactions (such as purchases, sales, account balances, inquiries, etc.).
What Information We Disclose
We do not disclose the nonpublic personal information we collect about our customers to anyone except: (i) in furtherance of our business relationship with them and then only to those persons necessary to effect the transactions and provide the services that they authorize (such as broker-dealers, custodians, independent managers etc.); (ii) to persons assessing our compliance with industry standards (e.g., professional licensing authorities, etc.); (iii) our attorneys, accountants, and auditors; or (iv) as otherwise provided by law.
We are permitted by law to disclose the nonpublic personal information about you to governmental agencies and other third parties in certain circumstances (such as third parties that perform administrative or marketing services on our behalf or for joint marketing programs). These third parties are prohibited to use or share the information for any other purpose. If you decide at some point to either terminate our services or become an inactive customer, we will continue to adhere to our privacy policy, as may be amended from time to time.
Security of Your Information
We restrict access to your nonpublic personal information to those employees who need to know that information to service your account. We maintain physical, electronic and procedural safeguards that comply with applicable federal or state standards to protect your nonpublic personal information.
SMS Privacy Policy
At Old Mission Investment Company, LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This SMS Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you interact with our financial services through SMS (Short Message Service).
Consent
By using our SMS services, you consent to the terms and conditions outlined in this SMS Privacy Policy. Customers’ SMS consent and phone numbers will not be shared with third parties. Message and data rates may apply.
Information We Collect
The information we collect on or through SMS may include:
- Name
- Contact Information (e.g., phone number)
- Account Information
- Transaction Details
- Security Information (e.g., PIN, security questions)
- Any other information you provide during SMS interactions
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Use Your Information
- To provide you with financial information and services.
- To verify your identity for security purposes.
- To respond to your inquiries and provide customer support.
- To send important account-related updates and alerts.
- To improve our SMS services and overall customer experience.
Disclosure of Your Information
No information will be shared, sold, or disclosed with any third party or any other individuals.
Security Measures
We employ robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.
Retention Period
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this SMS Privacy Policy and to comply with legal and regulatory requirements.
Your Rights
You have the following rights concerning your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information under certain circumstances.
- Opt-Out: You can opt-out of receiving SMS messages from us at any time.
To exercise these rights, please complete one of the following:
- Contact our customer support at: schuler@omico.net
- Reply STOP to the message you received.
- Reply HELP to the message to learn how to receive help.
Messaging Practices
Old Mission Investment Company, LLC issues SMS text messages for one-on-one client communication only depending on user opt-in preferences. Consent to receive text messages is not a required condition of receiving Old Mission Investment Company, LLC client services.
Supported Carriers
Old Mission Investment Company, LLC SMS text messages are supported on major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, Comcast, and MetroPCS. Please contact schuler@omico.net if your carrier is not included among these options. T-Mobile is not liable for delayed or undelivered messages.
Changes to this Privacy Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.